Save Over 40% Off Standard Help Desk Support Costs!
Call FleetBoss at 877.265.9559 To Sign Up For Our New Software Support Plan
(Click Here to View the FleetBoss Report: March 2005))

To ensure maximum value from our FLEETBOSS solution, we've provided a Benefit-Rich Software Support Plan for our software clients with AutoGraphics® version 4.3 or higher.

Non-warranty telephone help desk support is currently billed at a standard rate of $75 per hour.

Now you can get outstanding technical assistance for an entire year at 42% off standard pricing when you sign up for the FleetBoss Software Support Plan!

You may begin this plan immediately and use any of its benefits at any time during your coverage term.

BENEFITS

Your Software Support Plan includes:

See below for detailed descriptions of your benefits.

BENEFIT DESCRIPTIONS

• User Training—Telephone instruction to teach your employees basic software operations such as producing reports & graphs, setting display options and using map features. Training is an essential step for helping new or reassigned employees use the software effectively.

• Help Desk Support—Basic Troubleshooting and Telephone Support: Telephone support through a central Help Desk is available Monday to Friday 8:00 am to 5:00 pm EST at
(407)-831-2241. Basic troubleshooting is defined as a question & answer conference to identify common software problems that are correctable at user-level. Software support via email is also available. If you have Internet access, we can use remote desktop viewing software to guide you to a solution.

• Discounted Additional Support Time—If you should exceed your allotted hours for either telephone support or training, you will be billed for the additional hours at a special 53% discount rate of $40.00 per hour (standard fee: $75.00/hour).

• Free Software Updates—Updates provide additional benefits by enhancing existing features and the performance of the basic program. This support plan provides on-line access to updates at no charge (disk media is available to clients without internet access for the cost of shipping).

• Discounted Software Upgrades—Upgrades modify the current program by installing new features and extending the functionality of the software. This support plan provides a 10% discount of any charges for upgrade licenses.

• Access to the Customer Support Website—You will be assigned a personal login name for access to Support.fleetboss.com. Our client support site provides software tips, technical bulletins, online tutorials (when available) and periodic special offers to help you use your fleet management system more effectively and to improve your business operations.

To learn more about this exceptional support plan, please call FleetBoss at 877.265.9559 or (e-mail) supportplan@fleetboss.com.