AAA Auto Club South: Serves AAA Members in Florida, Georgia, the western two-thirds of Tennessee and Puerto Rico. AAA Auto Club South is a part of the American Automobile Association (AAA). AAA is the largest service organization for vehicle owners in North America, consisting of more than 47 million members in both the U.S. and with it affiliate, the Canadian Automobile Association (CAA).

"FleetBoss has been a tremendous tool for us! It allows us to measure and reward our top drivers. It also helps our associates identify and achieve improved business operations; providing bigger savings and higher profits for their companies." Cliff Ruud, Director, AAA Auto Club South

CHALLENGE: AAA Auto Club South was well aware of the power of GPS fleet management for improving a towing company's bottom line. Taking advantage of FleetBoss' preferred supplier status and pricing, this club initially chose FleetBoss to help it gather fleet management data, maximize the use of its operational assets and cut its costs per call. Upon consultation with a FleetBoss representative, the club discovered even more benefits from a FleetBoss solution, including lower fuel costs by tracking speeding and idling times, service call improvement from PTO monitoring, reduced insurance rates and increased driver productivity and integrity.

SOLUTION: Upon meeting with AAA Auto Club South Director Cliff Ruud and listening to his needs and goals, FleetBoss developed a customized fleet management solution that was designed to maximize the club's efficiency, productivity and profits. In less than 60 days, FleetBoss installed its GPS fleet management systems in 80 trucks at eight locations, including Marietta and Doraville, GA; Nashville, TN; and Ft. Lauderdale, Orlando, Naples, Tallahassee and Tampa, FL.

RESULTS: Focusing on just one of the AAA Auto Club South locations is enough to discover the tremendous benefits of a FleetBoss solution.

Auto Club South Orlando used its FleetBoss system to achieve a return on its initial investment in only six months. According to this club's manager, Alan Columbus, Auto Club South Orlando experienced significant, ongoing bottom line benefits including:

• A 15% reduction in fuel bills for a savings of $11,000 in 2004 (a year of record high fuel costs).
• A 30% increase in service calls for an average increase of 50 service calls per week at nearly $36 per call. The total annual gross revenue increase from these additional calls equaled $86,400. The FleetBoss time management benefits alone allowed Auto Club South Orlando to experience this 30% increase in service calls even after it expanded its territory midyear. This substantial increase occurred without any addition to the club's regular tow truck force consisting of seven vehicles.